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Continue ShoppingStarborn.eu Terms, Conditions, and Data Privacy
Policies
By visiting this site or using its services, you hereby unambiguously
acknowledge your consent, and therefore you agree to such use as
described in our policy below.
Starborn Creations Vigo Christophersen e.K., in these terms called starborn.eu or plain starborn in context has developed
www.starborn.eu
Published Privacy policy to better serve those who
are concerned with how their ‘Personally identifiable information’ (PII) is
being used online. PII, as used in US privacy law and information
security, is information that can be used on its own or with other
information to identify, contact, or locate a single person, or to identify an
individual in context. Please read our privacy policy carefully to get a
clear understanding of how we collect, use, protect or otherwise handle
your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit
our catalog and website?
When ordering or registering on our site, as appropriate, you may be
asked to enter your name, email address, mailing address, and phone
number or other details to help you with your experience and help us with
customer service assistance for your order.
When do we collect information?
We collect information from you when you place an order, subscribe to a
newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make
a purchase, sign up for our newsletter, respond to a survey or marketing
communication, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer
service requests.
• To administer a sale, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and
services.
How do we protect visitor information?
Our website is monitored on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is
only accessible by a limited number of persons who have special access
rights to such systems, and are required to keep the information
confidential. In addition, all sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL) technology and not accessible.
We implement a variety of security measures when a user places an
order enters, submits, or accesses their information to maintain the safety
of your personal information.
All transactions are processed through a gateway provider and are not
stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to
your computer’s hard drive through your Web browser (if you allow) that
enables the site’s or service provider’s systems to recognize your
browser and capture and remember certain information. For instance, we
use cookies to help us remember and process the items in your shopping
cart. They are also used to help us understand your preferences based
on previous or current site activity, which enables us to provide you with
improved services. We also use cookies to help us compile aggregate
data about site traffic and site interaction so that we can offer better site
experiences and tools in the future.
We use cookies to:
• Help hold and process the items in user’s shopping carts.
• Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies. You do this through
your browser (like Internet Explorer) settings. Each browser is a little
different, so look at your browser’s Help menu to learn the correct way to
modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled It will turn off
some of the features that make your site experience more efficient and
some of our services will not function properly.
However, you can still place orders over the telephone by contacting
customer service.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information. Ever!
Third-party links
We do not include or offer third-party services on our website.
Google’s advertising requirements can be summed up by Google’s
Advertising Principles. They are put in place to provide a positive
experience for users. https://support.google.com/adwordspolicy/
answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in
the future.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use
advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral
tracking.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy
law in the United States and the concepts they include have played a
significant role in the development of data protection laws around the
globe. Understanding the Fair Information Practice Principles and how
they should be implemented is critical to comply with the various privacy
laws that protect personal information.
In order to be in line with Fair Information Practices we will take the
following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify users via phone call
• Within 7 business days
We will notify the users via in-site notification
We also agree to the Individual Redress Principle, which requires that
individuals have a right to pursue legally enforceable rights against data
collectors and processors who fail to adhere to the law. This principle
requires not only that individuals have enforceable rights against data
users, but also that individuals have recourse to courts or government
agencies to investigate and/or prosecute non-compliance by data
processors.
2019 Comprehensive Privacy Policy Integrated with GDPR
Standards
For our website visitors, we care deeply about privacy. We believe in
transparency, and we’re committed to being upfront about our privacy
practices, including how we treat your personal information. We know you
care about your privacy too, so we provide settings that allow you to
choose how certain information is used by Starborn. This policy explains
our privacy practices for starborn.com (we’ll refer to starborn.com as the
“Site”) We’ll refer to the Site and our other services as the “Services.”
1. Accepting the Privacy Policy
We need to process your personal information to run our business and
provide you with the Services. By accepting our Privacy Policy, you are
confirming that you have read and understand this policy including how
and why we use your information. If you don’t want us to collect or
process your personal information in the ways described in this policy,
you shouldn’t use the Services. We are not responsible for the content or
the privacy policies or practices of third-party websites.
Starborn’s Privacy Policy require all account owners to be at least 18
years of age. Minors under 18 years of age and at least 13 years of age
are permitted to use Starborn’s Services only if they have the appropriate
permission and direct supervision by their legal parent or guardian.
Children under age 13 are not permitted to use Starborn or the Services.
You are responsible for any and all account activity conducted by a minor
on your account.
Acknowledgement: By using the Services, you acknowledge that
Starborn will use your information in the European Union, the United
States and any other country where Starborn operates. Please be aware
that the privacy laws and standards in certain countries, including the
rights of authorities to access your personal information, may differ from
those that apply in the country in which you reside. We will transfer
personal information only to these countries to which we are permitted by
law to transfer personal information, and we will take steps to ensure that
your personal information continues to enjoy appropriate protections.
Please read on to learn more about how we protect personal information
that’s transferred outside of Europe.
2. Information Collected or Received
In the course of providing our Services, we collect or receive your
personal information in a few different ways. Often, you choose what
information to provide, but sometimes we require certain information for
you to use and for us to provide you the Services.
Registration, Account Setup, Service Usage: In order to use the
Services, you need to provide us with a valid email address, and for
Services that require registration, a name associated with your account
that you can choose and that represents your identity on Starborn. You
may review, change, or remove that name through your account settings.
You need to provide this information to enable us to provide you with the
Services. Depending on which services you choose to use, additional
information, such as your business name, billing and payment information
(including billing contact name, address, telephone number, credit card
information), a telephone number, and/or a physical postal address, may
be necessary in order for us to provide a particular service. You are not
required to provide us with this information to sign up, but we will need it
to provide certain services. For example, we need a physical postal
address if you are buying something on the Site for delivery. We may
need to store credit card information (or arrange for it to be stored) and
use it for both billing and payment purposes. Depending on your local
jurisdiction, you can also choose to allow us to save your credit card
information to facilitate the checkout process for future purchases. In
order to use certain products or services on Starborn, you may be
required to complete an application; for setting up a wholesale account. In
such cases, Starborn may require information such as your full name,
identification ID or tax ID, date of birth, bank account information, credit
card information, and/or other proof of identification in order to verify your
identity and provide this service to you and to comply with applicable law.
Information that you submit through the application processes will not be
displayed publicly and will only be used internally by Starborn, unless
otherwise specified.
Profile: You may provide your name and other personal information
(such as birthday, gender, location) in connection with your account and
activity. You can edit or remove this information through your account
settings. The name associated with your account, which you may review
and change in your account settings, is publicly displayed and connected
to your Starborn activity such as when leaving comments or reviews.
Other people may see the date you joined; ratings, reviews and related
photos for items you purchased at Starborn, as well as comments you
post in our community spaces; and information you decide to share via
social networks.
Automated Information: Starborn automatically receives and records
information from your browser or your mobile device when you visit the
Site such as your IP address or unique device identifier, cookies and data
about which pages you visit in order to allow us to operate and provide
the Services. This information is stored in log files and is collected
automatically. We may combine this information from your browser or
your mobile device with other information that we collect about you,
including across devices. This information is used to prevent fraud and to
keep the Services secure, to analyze and understand how the Services
work for members and visitors, and to provide advertising, including
across your devices, and a more personalized experience for members
and visitors.
We may also automatically collect device-specific information when you
access, or use our Services. This information may include information
such as the hardware model, operating system information, app version,
app usage and debugging information, browser information, IP address,
and device identifiers. For more information about these online tools and
how we use them, see our “Information Uses, Sharing & Disclosure”
section below.
Location Information: We may collect information about your use of the
Services for advertising, analytics, to serve content and to protect the
Services, including your IP address, browser information (including
referrers), device information (such as iOS IDFA, IDFV for limited non-
advertising purposes, Android AAID, and, when enabled by you, location
information provided by your device). When you use the Service, you
may choose to share your geo-location details with Starborn in order to
use functions like our local marketplace, maps, and for in-person sales
(although you don’t need to share these details).
We may obtain location information you provide in your profile or your IP
address. With your consent, we may also determine location by using
other information from your device, such as precise location information
from GPS or information about wireless networks or cell towers near your
mobile device. We may use and store information about your location to
provide features and to improve and customize the Services, for example,
for Starborn’s internal analytics and performance monitoring; localization,
regional requirements, and policies for the Services; for local content,
search results, and recommendations; for mapping services; and (using
non-precise location information) marketing. If you have consented to
share your precise device location details but would no longer like to
continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on the Apps or on your
mobile device. Certain non-precise location services, such as for security
and localized policies based on your IP address or submitted address,
are critical for the site to function. We will only share your geo-location
details with third parties (like mapping and payments) in order to provide
you with the Services. You may also choose to enable the Apps to access
your mobile device’s camera to upload photographs to Starborn.
Information from Third Parties: Some members or visitors may choose
to connect to Starborn.eu or register an Starborn.eu account using an
external third-party application, such as Facebook, or an app developed
using the Starborn API. Starborn may receive information from those
connected third-party applications. Connecting your Starborn account to
third-party applications or services is optional. If you choose to connect
your account to a third-party application, Starborn may receive
information from that application. We may also collect public information
in order to connect with you. We may use that information as part of
providing the Services to you. You can also choose to share some of your
activity on Starborn on certain social media networks which are
connected to your Starborn account, and you can revoke your permission
anytime in your account settings.
Non-Member Information: Starborn may receive or obtain information
(for example, an email address or IP address) about a person who is not
yet a registered Starborn customer or member (a “non-member”) in
connection with certain Starborn features, such as when a non-member
chooses to subscribe to an Starborn newsletter, a member invites a non-
member to visit the Site, a member uploads non-member information
using the contact uploader feature, a non-member engages in a
transaction, or a member sends a gift card code to a non-member, or a
non-member uses the Guest Checkout feature when making a purchase
through one of the Services. Non-member information is used only for the
purposes disclosed when it was submitted to Starborn or to facilitate
action authorized by the non-member.
Pattern by Starborn: We collect certain information from both members
and non-members who visit our website. This information may include
your IP address or unique device identifier, and cookies and data from the
pages you visit.
3. Cookies & Similar Technologies Policy
We think it’s important for you to understand how cookies and other
similar technologies are used by Starborn. These technologies help
Starborn function, allow us to understand how you use the Services, and
have a number of purposes that you can read about in this policy. In this
policy, we’ll refer to cookies and similar technologies collectively as
“Cookie Technologies.”
Types of Cookie Technologies
Cookies
Cookies are small data files sent from a server to your web browser. They
are stored in your browser’s cache and allow a website or a third party to
recognize your browser. There are three primary types of cookies:
Session cookies are specific to a particular visit and carry
information as you view different pages so you don’t have to
re-enter information every time you change pages or attempt
to checkout. Session cookies expire and delete themselves
automatically in a short period of time like after you leave the
Site or when you close your web browser.
Persistent cookies remember certain information about your
preferences for viewing the site, and allow Starborn to
recognize you each time you return. Persistent cookies are
stored on your browser cache or mobile device until you
choose to delete them, and otherwise typically delete
themselves at expiration.
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Third-party cookies are placed by someone other than
Starborn, and may gather browsing activity across multiple
websites and across multiple sessions. They are usually a type
of persistent cookie and are stored until you delete them or
they expire based on the time period set in each third-party
cookie.
Cookies store data about your use, but they are helpful because they
allow us to help Starborn function and customize your experience. You
can configure your desktop or mobile browser’s settings to reflect your
preference to accept or reject cookies, including how to handle third-party
cookies.
Other Technologies
In addition to cookies, there are other similar technologies used by
Starborn and elsewhere on the web or in mobile ecosystems.
Web beacons: These are tiny graphics (sometimes called
“clear GIFs” or “web pixels”) with a unique identifier that are
used to understand browsing activity. In contrast to cookies,
which are stored on a user’s computer hard drive, web
beacons are rendered invisibly on web pages when you open
a page.
Social widgets: These are buttons or icons provided by third-
party social media providers that allow you to interact with
those social media services when you view a web page or a
mobile app screen. These social widgets may collect browsing
data, which may be received by the third party that provided
the widget, and are controlled by the third parties.
UTM codes: These are strings that can appear in a URL (the
“Uniform Resource Locator,” which is typically the http or https
address entered to go to a web page) when a user moves from
one web page or website to another, where the string can
represent information about browsing, such as which
advertisement, page, or publisher sent the user to the
receiving website.
Application SDKs: These are mobile application third-party
software development kits that are embedded in the Apps (and
are used in many mobile applications). These app SDKs
permit the collection of information about the app itself, activity
in the app, and the device the application is running on.
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Local Storage Objects: These (sometimes called flash
cookies) are sets of data that can be stored on your browser
by a site or app. They can be used to maintain preferences,
maintain a history of usage, or even maintain the state or
settings of an app.
Purposes
Starborn.eu uses Cookie Technologies to recognize your logged-in state
on Starborn.eu, to understand what purchases members and visitors are
interested in, to make Starborn’s Sites function for you, and to help your
browsing experience and use of the Site, Services, and Apps feel more
customized. More generally, Starborn.eu uses Cookie Technologies for
the following.
Security and Authentication (Strictly Necessary)
Some cookie and similar technology functions are necessary and vital to
ensuring that Starborn works properly for visitors and members, such as
maintaining the security, safety, and integrity of the Site, authentication
and logging into Starborn.eu (including remembering permissions and
consents you have granted), and ensuring the ability to securely complete
transactions.
Account and User Preferences
Some technologies are used to remember your account and preferences
over time, such as remembering your account or keeping yourself logged
in when returning to Starborn.eu, maintaining your choices on Starborn.eu
features and how you want Starborn.eu to appear, including keeping track of
your preferred language and country, and customizing content based on
on how you use Starborn.eu.
Social Networks
Some technologies help you to interact with social networks you are
signed into while using the Services, such as sharing content with the
social network, logging in with the social network, and other features you
employ with the social network, or that are allowed in the social network’s
privacy policy. These may be set and controlled by the social networks,
and your preferences with those social networks. Social networks may
also work with Starborn.eu or with you for analytics or for marketing
purposes, as discussed below. You may be able to manage your privacy
preferences for these social networks and their tools and widgets via your
account with the social network.
Performance and Analytics
Some technologies help provide performance data on how the Services
are functioning in order to improve Starborn.eu and the Services,
including, for example, data on site and app functionality and speed to
help us optimize Starborn.eu, how the Services are used to help us
improve your experience on Starborn.eu, and detecting and gathering
reporting on bugs to help make Starborn.eu work better. The Site also
employs Google Analytics to help understand how Starborn.eu is used by
its community. For some of the advertising features listed below, like
retargeting, data from Google Analytics may be combined with Starborn’s
first-party data and third-party cookies (like Google’s advertising cookies).
To see how to opt-out of Google Analytics Advertising Features, see the
Opt-Out section at the bottom of this policy.
You can find more information on how Google Analytics works in
this Google guide.
Marketing Services
Starborn.eu partners with third-party service providers that may use
various Cookie Technologies to permit us and them to learn about what
ads you see and click when you visit Starborn, the Apps, and affiliated
sites or to show you ads on and off Starborn. These may include things
such as:
Frequency capping, which limits the number of times a user’s
browser or mobile device displays the same ad;
Attribution tracking, which estimates what advertising or
marketing source brought someone to Starborn, or determines
what marketing source led to actions like a visit or a purchase;
Remarketing, which shows relevant ads to an audience based
on prior shopping and browsing patterns on Starborn;
Audience targeting, which refers to targeting advertisements
to a large audience based on the audience’s known or inferred
demographics; and
Cross-device recognition, which recognizes actions across
multiple devices or browsers.
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Some third-party service providers may provide information like
demographics, cross-device information, or interest categories from a
combination of sources that, while not identifying you personally, permit
us to provide you with more relevant and useful advertising. In some
cases, this information may have non-marketing performance analytics
uses as well.
These technologies allow a partner to recognize your computer or mobile
device each time you visit Starborn or other websites and mobile
applications based on data like a cookie, your IP address, or device ID,
but do not allow access to other personal information from Starborn.
However, these technologies may allow us or a third party to recognize
you, either from a single device or across devices, over time. These third
parties are required to follow applicable laws, self-regulatory programs,
and Starborn’s data protection rules where applicable. However,
starborn.eu does not have control over these third parties, who each have
their own privacy policies and privacy practices. Starborn.eu adheres to
the Digital Advertising Alliance‘s Self-Regulatory Principles for Online
Behavioral Advertising.
Consent, Contract, and Legitimate Interests in Processing
Certain Cookie Technologies are employed to make the Site function for
its intended purpose, and are provided based on contractual necessity
based on your agreement with Starborn.eu to perform the services you
have requested. These include the functions strictly necessary to the
service noted above.
By choosing to use our Services after having been notified of our use of
Cookie Technologies in the ways described in this Policy, and, in
applicable jurisdictions, through notice and unambiguous
acknowledgement of your consent, you agree to such use.
Opt-in and Opt-out on Browsers
In addition, when you use Starborn via a browser, you can change your
web browser’s settings to reflect your cookie preferences for cookies
directly from the site you are on or for third-party cookies. Each browser
is a little different, but usually these settings are under the “options” or
“preferences” menu.
Opt-out of Third-Party Networks
If you do not wish to have this information used for the purpose of serving
you interest-based advertisements, you may decline to receive interest
based ads through TrustE/TrustArc’spreferences manager (or if you are
located in the European Union click here). Please note this does not stop
you from being served advertisements. You will continue to receive
generic advertisements. Please note that if you reject or block all cookies
in your browser settings, you will not be able to take advantage of
Starborn’s Services as some cookies are necessary for the Site to
function properly.
You can learn more about managing your preferences for ads online,
particularly for many third-party advertising networks, through resources
made available by the Digital Advertising Alliance at https://
www.aboutads.info or the Network Advertising Initiative athttps://
optout.networkadvertising.org.
Google Analytics Opt-out
For Google Analytics Advertising Features, you can opt-
out through Google Ads Settings, Ad Settings for mobile apps, or any
other available means (for example, the NAI’s consumer opt-out listed
above). Google also provides a Google Analytics opt-out plug-in for the
web.
Third-Party Tools
Various third parties provide browser plug-ins and apps that can help
provide you information on, and limit or block, third-party cookies, web
beacons, and some Javascript-based technologies. Starborn.eu cannot
vouch for the efficacy of a particular third-party product, but popular
products that provide these privacy enhancements
include Ghostery and AdBlock Plus.
Mobile Opt-out
If you access Starborn.eu through the Apps, you may also control
interest-based advertising on an iOS or Android device by selecting the
“Limit Ad Tracking” option in the privacy section of the Settings App on
iOS or via advertising preferences on Android-based devices (usually in
the Google Settings app). This will not prevent you from seeing
advertisements, but will limit the use of device advertising identifiers to
personalize ads based on your interests.
4. Choice & Control
We know that members of our community value having control over their
own information, so Starborn.eu gives you the choice of providing, editing
or removing certain information, as well as choices about how we contact
you. You may change or update your Starborn.eu account information
through your account settings. You may also remove certain optional
information that you no longer wish to be publicly visible through the
Services, such as your name. You can also request the deletion of the
personal information in your account.
Depending on your location, you may also have certain additional rights
with respect to your information, such as: (i) data access and portability
(including the right to obtain a copy of your personal data you provided to
Starborn.eu, via your settings); (ii) data correction (including the ability to
update your personal data, in many cases via settings); (iii) data deletion
(including the right to have Starborn.eu delete your personal information,
except information we are required to retain, by contacting us); and (iv)
withdrawal of consent or objection to processing (including, in limited
circumstances, the right to ask Starborn.eu to stop processing your
personal data, with some exceptions, by contacting us).
You may also control the receipt of certain types of communications from
Starborn.eu in your account settings. Starborn.eu may send you messages
about the Services or your activity. Some of these messages are
required, service-related messages for members (such as transactional
messages or legal notices). Other messages are not required, such as
newsletters. You can control which optional messages you choose to
receive by changing your account settings, and you can learn more in the
“Messages from Starborn” section of this policy.
We partner with third parties to manage our advertising on other sites.
Our third-party partners may use cookies or similar technologies in order
to provide you with advertising based upon your browsing activities and
interests. If you have chosen to connect your account to an external third-
party application, such as Facebook, or an app developed using the API,
you can change your settings and remove permission for the app by
changing your account settings.
If you no longer wish to use the Services or receive service-related
messages (except for legally required notices), then you may email us a
request to close your account.
5. Messages from Starborn.eu
On occasion, Starborn.eu may need to contact you. Primarily, these
messages are delivered by email or by push notifications, and every
account is required to keep a valid email address on file to receive
messages. Starborn may also contact you by telephone to provide
member support or for transaction-related purposes if you request that we
call you. Additionally, and with your consent, Starborn may send you an
SMS (or similar) message or physical mail in order to provide you with
customer support or to provide you with information about products and
features that you may find of interest. You may update your contact
preferences in your account settings.
Some messages from Starborn.eu are service-related and necessary for
members and Guest Checkout users. You agree that Starborn can send
you non-marketing emails or messages, such as those related to
transactions, your account, security, or product changes. Examples of
service-related messages include an email address confirmation/
welcome email when you register your account, notification of an order,
service availability, modification of key features or functions, relaying
conversations with buyers, and correspondence with Starborn’s support
team.
When you register for an account, subscribe to a newsletter, or provide us
with your email address or phone number such as for a Guest Checkout
purchase, you receive notice of and agree (in some jurisdictions and
situations, by an additional unambiguous consent) to receive marketing
emails and messages from us. You can unsubscribe at any time from
marketing emails through the opt-out link included in marketing emails or
messages. Members may also control some marketing emails or
messages through their account settings as well as through the opt-out
link included in marketing emails or messages.
6. Information Uses, Sharing & Disclosure
When you access or use the Services, we collect, use, share, and
otherwise process your personal information as described in this policy.
We rely on a number of legal bases to use your information in these
ways. These legal bases include where:
•necessary to perform the contractual obligations in our Terms of Use and
in order to provide the Services to you;
•you have consented to the processing, which you can revoke at any
time;
•necessary to comply with a legal obligation, a court order, or to exercise
or defend legal claims;
•necessary for the purposes of our or a third party’s legitimate interests,
such as those of visitors, members, or partners;
•you have expressly made the information public;
•necessary in the public interest; and
•occasionally necessary to protect your vital interests, or those of others.
Note that we principally rely on consent (i) to send marketing messages,
(ii) for third-party data sharing related to advertising, and, to the extent
applicable, (iii) for the use of location data for advertising purposes.
Where we process your information on the basis of legitimate
interests, we do so as follows:
Providing and improving our Services: We may use your information to
improve and customize our Services, and we do so as it is necessary to
pursue our legitimate interests of improving our Services for our users.
This is also necessary to enable us to pursue our legitimate interests in
understanding how our Services are being used, and to explore and
unlock ways to develop and grow our business. It is also necessary to
allow us to pursue our legitimate interests in improving our Services,
efficiency, interest in Services for users and obtaining insights into usage
patterns of our Services.
Keeping our Services safe and secure: We may also use your
information for safety and security purposes, including sharing of your
information for such purposes, and we do so because it is necessary to
pursue our legitimate interests in ensuring the security of our Services,
including enhancing protection of our community against spam,
harassment, intellectual property infringement, crime, and security risks of
all kind.
Respect for Your Privacy. Starborn.eu will not disclose your name,
email address or other personal information to third parties without your
consent, except as specified in this policy. We use your information to
provide and improve the Services and our products, for billing and
payments, for identification and authentication, and for general research
and aggregate reporting. For example, in accordance with our existing
case resolution process, we may use information you provide to resolve
disputes with Starborn.eu
Legal and Safety: Starborn.eu may also retain, preserve, or release your
personal information to a third party in the following limited
circumstances: in response to lawful requests by public authorities,
including to meet legitimate national security or law enforcement
requirements; to protect, establish, or exercise our legal rights or defend
against legal claims, including to collect a debt; to comply with a
subpoena, court order, legal process, or other legal requirement; or when
we believe in good faith that such disclosure is reasonably necessary to
comply with the law, prevent imminent physical harm or financial loss, or
investigate, prevent, or take action regarding illegal activities, suspected
fraud, threats to our property, or other violations. In these cases, our use
of your information may be necessary for the purposes of our or a third
party’s legitimate interest in keeping our Services secure, preventing
harm or crime, enforcing or defending legal rights, or preventing damage.
Such use may also be necessary to comply with a legal obligation, a
court order, or to exercise or defend legal claims. It may also be
necessary in the public interest (such as to prevent crime) or to protect
vital interests (in rare cases where we may need to share information to
prevent loss of life or personal injury).
If Starborn.eu receives a lawful, verified request for a member’s records
or information in one of the limited circumstances described in the
previous paragraph, Starborn.eu may disclose personal information,
which may include, but may not be limited to, a member’s name, address,
phone number, email address, and company name.
Aggregated Information: Starborn.eu may share demographic
information with business partners, but it will be aggregated and de-
personalized, so that personal information is not revealed.
Service Providers: Starborn.eu also needs to engage third-party
companies and individuals (such as payment processors, research
companies, hosting providers, and analytics and security providers) to
help us operate, provide, and market the Services. These third parties
have only limited access to your information, may use your information
only to perform these tasks on our behalf, and are obligated to Starborn
not to disclose or use your information for any other purposes. Our
engagement of service providers is often necessary for us to provide the
Services to you, particularly where such companies play important roles
like processing payments and shipments and helping us keep our Service
operating and secure.
Business Reorganization: In some cases, Starborn.eu may choose to
buy or sell assets. Such transactions may be necessary and in our
legitimate interests, particularly our interest in making decisions that
enable our business to develop over the long term. In these types of
transactions (such as a sale, merger, liquidation, receivership, or transfer
of all or substantially all of Starborn’s assets), member information is
typically one of the business assets that is transferred. If Starborn intends
to transfer information about you, Starborn.eu will notify you by email or
by putting a prominent notice on the Site and the App, and you will be
afforded an opportunity to opt out before information about you becomes
subject to a different privacy policy.
Third Parties: Third-party plug-ins also may collect information about
your use of the Site. For example, when you load a page on Starborn.eu
that has a social plug-in from a third-party site or service, such as a “Like”
or “Send” button, you are also loading content from that third-party site.
That site may request cookies directly from your browser. These
interactions are subject to the privacy policy of the third-party site. In
addition, certain cookies and other similar technologies on the Site are
used by third parties for targeted online marketing and other purposes.
These technologies allow a partner to recognize your computer or mobile
device each time you use the Services. Please be aware that when you
use third-party sites or services, their own terms and privacy policies will
govern your use of those sites or services. Starborn chooses and
manages these third-party technologies placed on its Sites and Apps.
However, these are third-party technologies, and they are subject to that
third party’s privacy policy.
We can speak only for ourselves; this policy does not apply to the
practices of third parties that Starborn.eu does not own or control or
individuals that Starborn.eu does not employ or manage. If you provide
your information to others, different practices may apply to the use or
disclosure of the information that you provide to them. Starborn.eu does
not control the privacy policies of third parties, including other members
who sell using the Services. Starborn.eu is not responsible for the privacy
or security practices of these sellers or other websites on the Internet,
even those linked to or from the Services. We encourage you to read the
privacy policies and ask questions of third parties before you disclose
your personal information to them. For the purposes of European law,
these third parties are independent controllers of data, which means that
they are responsible for providing and complying with their own policies
relating to any personal information they obtain in connection with the
Services.
8. Privacy Shield
Starborn Creations Vigo Christophersen e.K. does not participate in
Privacy Shield at this time. However, Starborn may rely on the EU-US
Privacy Shield to transfer personal information to some of our third party
service providers in the United States, where they are certified to receive
such information under the Privacy Shield Program.
9. Performance of the contract between Starborn and its members
Starborn.eu provides a voluntary service; you can choose whether or not
you want to use the Services. However, if you visit our Site or use the
Services, you have agreed to our Privacy Policy by doing so, which
initiates this contract between Starborn.eu and its visitors and users. As
we offer the Services in countries worldwide (including in the US) and use
technical infrastructure in the US to deliver the Services to you.
10. Security
The security of your personal information is important to us. We follow
generally accepted standards to protect the personal information
submitted to us, both during transmission and after it is received. Your
account information is protected by a password. It is important that you
protect against unauthorized access to your account and information by
choosing your password carefully and by keeping your password and
computer secure, such as by signing out after using the Services. If you
have any questions about the security of your personal information, you
can contact us at info@starborn.eu.
Starborn.eu encrypts all data transferred to and from our Site. All
information (such as credit card numbers) are transferred using secure
socket layer technology (SSL). Starborn.eu follows generally accepted
industry standards to protect the personal information submitted to us,
both during transmission and after it is received. Unfortunately, no
method of transmission over the internet or method of electronic storage
is 100% secure. Therefore, while we strive to protect your personal
information, we cannot guarantee its absolute security.
11. Retention
Starborn.eu will retain your information only for as long as is necessary
for the purposes set out in this policy, for as long as your account is active
(i.e., for the lifetime of your Starborn.eu member account), as described
in this policy, or as needed to provide the Services to you. If you no
longer want Starborn.eu to use your information to provide the Services
to you, you may close your account. Starborn.ei will retain and use your
information to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your information to comply with
applicable tax/revenue laws), resolve disputes, enforce our agreements,
and as otherwise described in this policy. In addition, Starborn.eu sellers
may also be required to retain and use your information in order to
comply with their legal obligations. Please note that closing your account
may not free up your email address or username for reuse on a new
account. We also retain log files for internal analysis purposes. These log
files are generally retained for a brief period of time, except in cases
where they are used for site safety and security, to improve site
functionality, or we are legally obligated to retain them for longer time
periods.
12. Your Rights
You may benefit from a number of rights in relation to your information
that we process. Some rights apply only in certain limited cases,
depending on your location. If you would like to manage, change, limit, or
delete your personal information, you can do so via your starborn.eu
account settings or by contacting us. Upon request, Starborn.eu will
provide you with information about whether we hold any of your personal
information. By visiting your account settings, you can access, correct,
change, and delete certain personal information associated with your
account. In certain cases where we process your information, you may
also have a right to restrict or limit the ways in which we use your
personal information. In certain circumstances, you also have the right to
request the deletion of your personal information, and to obtain a copy of
your personal information in an easily accessible format. Please ensure
you’ve read the options you have under the “Choice & Control” section
above. If you need further assistance, you can contact Starborn through
one of the channels listed below under “Contact.” We will respond to your
request within a reasonable timeframe.
If we process your information based on our legitimate interests as
explained above, or in the public interest, you can object to this
processing in certain circumstances. In such cases, we will cease
processing your information unless we have compelling legitimate
grounds to continue processing or where it is needed for legal reasons.
Where we use your data for direct marketing purposes, you can always
object using the unsubscribe link in such communications or changing
your account settings.
13. Withdrawing Consent
Where you have provided your consent, you have the right to withdraw
your consent to our processing of your information and your use of the
Services. For example, you can withdraw your consent to email
marketing by using the unsubscribe link in such communications or by
changing your account settings. You can choose to withdraw your
consent to our processing of your information and your use of the
Services at any time by closing your account through your account
settings and then emailing info@starborn.eu to request that your personal
information be deleted, except for information that we are required to
retain. This deletion is permanent and your account cannot be reinstated.
14. Privacy Policy Changes
We may amend or update this policy from time to time. If we believe that
the changes are material, we’ll let you know by doing one (or more) of the
following: (i) posting the changes on or through the Services, (ii) sending
you an email or message about the changes, or (iii) posting an update in
the version notes on the Apps’ platform. We encourage you to check back
regularly and review any updates.
15. Contact
If you have any questions:
Contact Starborn’s Support team:
Send an email to Starborn’s account manager at info@starborn.eu
If you have an unresolved privacy or data use concern that we have not
addressed satisfactorily, you may contact the european Online Dispute
Resolution Provider:
All over Europe, alternative dispute resolution bodies (ADR bodies) help consumers and traders to solve their disputes amicably. They are neutral, quick, competent and often free of charge.
This is the Online Dispute Resolution Platform in charge of possible disputes with starborn.eu:
The European ODR platform
email: odr@evz.de
Tel.: +49 7851 991 48 60 (Tue - Thu: 9:00-12:00 and 13:00-17:00) Fax: +49 7851 991 48 11
Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit: Graurheindorfer Str. 153
53117 Bonn
Germany
poststelle@bfdi.bund.de
+49 (0)228 99 77 99-0
Without prejudice to any other rights you may have, you also have the
right to file a complaint against Starborn.eu with the Federal
Commissioner for Data Protection in Germany
Last updated on Oct 23, 2020
If there are any questions regarding this privacy policy you may contact
us.